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Data Protection

Data Protection

The protection of your privacy is very important to us. Below you can find details about the handling of your data.

Responsibility

Responsible for the processing of your data is the company Glein e.U., Neustiftgasse 33/6, 1070 Vienna, Austria.

If you have any questions about the collection, processing or use of your personal data or if you want to assert your rights to information, correction or deletion, please contact us via mail or email: info@glein.wien

Data collection and use when visiting the website

You can visit our website without giving any personal information. Nevertheless, every time you request a file through your Internet browser access data (including the name of the retrieved page or file, date and time, Internet browser used, the page from which you have come to us (Referer), screen resolution and operating system, etc.) is send to and evaluated by us for statistical purposes. A passing on to third parties, also in excerpts, does not take place.

Data collection and use for orders in the webshop

If you order from the Glein webshop, we collect the following data: first name, last name, if necessary company, street name, postal code, city, country, telephone number, e-mail address, selected shipping method, selected payment method and possibly an individual message. Providing this data is required for the processing of all purchases made by you, otherwise you can not place your order. Providing your telephone number and a message are not required. If you provide us with your telephone number, we are able to contact you directly if necessary. By providing your telephone number you agree with us keeping it for this sole purpose.

If you place an order, we process the data you have entered exclusively for the processing of your purchase. We save this data, unless we are legally obliged (for example, by the regulations on accounting) to a longer storage, only as long as necessary - in principle until the end of the statutory period for claims under the contract.

The ordering process is handled by Snipcart; all payments through our payment partner Mollie. Therefore, we do not collect any data on the payment by credit card. The entire ordering process is encrypted via SSL.

Use and disclosure of your data

We use the data provided by you exclusively for the fulfilment of the contract and strictly in accordance with the statutory provisions. If necessary, a transfer of your data to other companies, e.g. the post office, other parcel services and payment service providers is taking place. These companies work for us as "contract processors" and may use your data only for the execution of specific orders. You are contractually bound by us to comply with the statutory data protection regulations.

In the case of a statutory provision, an official order or an official investigation, we are obliged to provide the respective data to the authority.

Storage of the contract 

We are storing the contract and the confirmation of your order is send by e-mail.

Use of cookies

We use cookies to make your visit to our website customer friendly and to allow certain features to be used. These are small text files that are stored on your computer.

The cookies remain on your computer and allow us to recognize your computer on your next visit (long-term cookies). These cookies are used to store the individual selections made by the visitor (for example, the articles stored in a shopping cart), and then restore them when the respective site is visited again. We also use cookies for creating non-personalized statistics.

You can set your browser so that you are informed about the storing of cookies, decided on a case-by-case basis, or rule out the acceptance of cookies. Failure to accept cookies may limit the functionality of our website. Under „Help“ in your browser you will find a description of how to set the current browser accordingly and accept or reject cookies. In order to use our shopping cart, the cookies must be allowed! If you do not want to accept cookies, you can also order by e-mail: info@glein.wien

The following cookies are set:

Name Duration Purpose
Cartcount 1 Day Number of items in shopping cart
Snipcart_order_token 7 Days Unfinished order that can be completed later

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files that are stored on your computer and that allow an analysis of how you use our website.

The following cookies are stored and read on your computer:

NameDurationPurpose
_ga2 yearsto uniquely identify the user
_gid24 hoursto uniquely identify the user
_gat1 minuteserves to limit queries

The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google will use this information on our behalf to evaluate your use of this website, to compile reports on website activity for us, and to provide us with other services related to website activity and internet usage. We use Google-generated reports solely to optimize our website and market research. You have the option to completely block the collection of data generated by the cookie and related to your use of the website to Google as well as the processing of this data by Google - for this you need a browser add-on at http://tools.google.com/dlpage/gaoptout?hl=de This browser add-on is available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera. We have extended Google Analytics with the code "ga ('set', 'anonymizeIp', true);" so that your IP address will be shortened (IP anonymisation) By using this website you agree to the processing of the Google agrees to the data collected by you in the manner described above and for the purposes set out above. Which cookies Google Analytics can store on your computer, how long the cookies are stored and for what purpose they serve, can be found at https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage For more information on how Google uses the data, please visit http://www.google.com/intl/de/policies/privacy/partners/

Data security

Your contract data is encrypted using SSL over the Internet. We secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons.

Your rights

You have the right to request information about all processed data, the correction or deletion of this data or the restriction of the processing of the data. Furthermore, you can object to the data processing. You can also revoke your consent to the use of your data at any time by e-mail to info@glein.wien . If you revoke your consent or object, this will result in the deletion of your customer account. If you revoke your consent, this does not affect the legality of the processing up to that point in time. You also have the right to receive your personal information in a structured, common and machine-readable format.

If you believe that your data will be used contrary to legal requirements, you can submit a complaint to the Data Protection Authority (www.dsb.gv.at phone: +43 1 531 15-202525, e-mail: dsb@dsb.gv.at).

Please contact us in advance - we assume that we can answer your questions directly in most cases.